Hello !
    Planetsouq.com - English     Planetsouq.com - French

General Conditions and Terms of Use of Planetsouq

  1. Preamble

    • Planetsouq, The registered company holds its headquarters at 355 chemins des orfèvres 01600 TREVOUX

      Business Registration number: 81119629400011

      Email: contact@planetsouq.com

      These general conditions are intended, first, to facilitate the access of the site, services, applications, and secondly, to define the rights and obligations of the parties in connection to the sale of products or services by the seller to the consumer.

      These conditions apply without limitation to all sales, services, and offers on Planetsouq and any other subdomain. These terms of use apply to all users defined as "member" since 1st July 2016.

      Accordingly, the usage of Planetsouq by its members necessitates full acceptance of these conditions.

      Planetsouq reserves the right to modify the terms and conditions at any time without notice. By using this website, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

      Version updated 1st july 2016

      Before registering to be a member of Planetsouq, you must read and accept all the terms of use. You will find the terms of use at the bottom of each page.

      If you do not accept these Terms of Use, you cannot use our site, services or applications. By accepting these Terms of Use, you also agree that the use of websites, services, applications or tools marketed or operated by Planetsouq may be subject to other conditions and regulations on respect for privacy. The conditions apply to all our domains and subdomains.

  2. Using Planetsouq

    • 2.1 Planetsouq reserves the right without notice to cancel accounts or delete any of its user databases that do not abide by the rules of use.

      2.2 When using our website or services and applications you agree to be legally capable of entering into contracts, to be more than 18 years of age as not to violate any laws, third party rights or our regulations, to deliver objects that were purchased, unless the buyer does not meet the conditions of delivery, or if you cannot verify his identity. To accept fully the conditions of Paypal, not to circumvent or manipulate the functional structures of the site to publish real information, not to mislead on objects or on your personal information, do not be vulgar in your communications, not take an offensive nickname, be contrary to public order or morality, avoid affecting the rights of others not to take a username infringing copyrights of an existing brand/ trademark, to keep your account for yourself and do not lend or sell your username/account without our consent, do not spam other members. Not to recopy or distribute Planetsouq content without our consent and not to collect information on other members without their consent. Seller agrees that Buyer's contact details are used only for the purposes of execution of the order and the legal obligations related to it. Any other use, rental, sale, resale or copy by the Seller is expressly prohibited.

  3. All Advertisements and Annnouncements on the Site

    • 3.1 Planetsouq checks all ads before they are posted on the site.

      3.2 Planetsouq reserves the right to accept or refuse objects as well as services if they do not conform to morality and ethics of Planetsouq or if the object is an infringement of copyrights.

  4. Contents

    • 4.1 The seller enables us to provide our sites, services, applications or tools the following; you agree to grant us a non-exclusive right, free, in all languages, for the world and for the legal duration of the rights (including any extensions which could occur), all the intellectual property rights of the elements used for the composition of your ads (including texts, images, photographs, logos, illustrations, trademarks, designs, titles, data), including any database (hereinafter the "Content") in full or in extract, as and when they are inserted on the Sites.

      These rights include the right to reproduce, distribute, adapt, modify, translate, sublicense and communicate to the public all or part of the Content by any means, all sizes and all media (digital, print ...) known or unknown to this day. The rights listed above are granted for all sites of planetsouq.

  5. Fees and services

    • 5.1 Registration is free on Planetsouq

      Our rates are paid in Euros.

      5.2 The site allows 3 types of advertisements:

      • The posting of classified Ads is free and no commission is taken on sales.
      • The posting of service Ads is free and no commission will be taken on your sales.
      • The posting of product Ads is free and a commission will be taken on your sales.

      Our rates are provided here:

      5.3 We reserve the right to temporarily or permanently change our rates on the occassion of certain events or launching of new services. These changes take effect on the date indicated in our announcement regarding the temporary promotional event or new service on the Site.

  6. Claims and rights of return

    • 6.1 The member who buys a product from a Professional seller registered on our platform, has a right of returning the item within 14 days. He must return the product in its original packaging without causing inability to resell that product. The return is the responsibility of the buyer; the seller should refund the full amount.

      6.2 The return policy cannot be applied in cases of:

      • Audio or video recordings or computer software which were unsealed by the Buyer after delivery;
      • Products made according to the Buyer's specifications or clearly
      • Products likely to deteriorate or expire rapidly
      • The products which were unsealed by the Buyer after delivery and cannot be returned for hygiene or health protection reasons
      • To products which, having been delivered, and by their nature are inseparably mixed with other products
      • A newspaper, periodical or magazine, except for the subscription contracts in these publications.

  7. Litigation, claims/disputes, payment:

    • 7.1 In terms of postage, Planetsouq protects the buyer against any issues of non-receipt of items or counterfeits and deceptions in the description or image of the object. It is better for the buyer to contact the seller through Planetsouq to try to find a desirable agreement.

      If no agreement is found after 3 business days between the two parties, the buyer can open a dispute in PayPal and paypal will judge the matter.

      If many claims are filed on the same Member, Planetsouq also reserves the right to temporarily suspend the member and freeze the member’s ads for an indefinite period.

      Planetsouq is not responsible for problems occurring with classified and service ads, it is up to you to take all the safety measurements for the transaction in such cases to go smoothly.

  8. Liability

    • Moreover, we cannot guarantee continuous and secure access to our services, to the extent that the operation of our Sites and Services may be affected by many factors we cannot control. Accordingly, within the limits of the law, we exclude all warranties, conditions and other provisions and cannot be held responsible for financial loss or reputation or special, indirect or consequential or related use of our sites and services.

  9. Respect for privacy

    • We do not sell or rent your personal information to third parties for marketing purposes without your express consent. We use your information only within the framework provided by the Regulation respecting privacy. For us, respect for privacy is a very important principle of the community. We store and process your information on servers located in France, and is protected by security methods both physical and technological. You can view and edit the information you provide us and choose not to receive certain types of communications at the time of registering your account at any time.

  10. Amendment of Regulation

    • 10.1 The regulations on the terms of use are subject to change. The changes are effective as soon as we put them online on the sites. When using particular services on the Sites, you are subject to any regulations or rules applicable to services you use through the sites. All of these regulations or rules are incorporated into these Terms of Use.

      10.2 The invalidity of one or more regulations of these Terms of Use shall not invalidate the entire regulations of Terms of Use.

      10.3 This contract is subject to the French law.

© 2015 PlanetSouq

© Copyright Planetsouq 2019 - All Rights Reserved